Sahara Refund Portal: A Comprehensive Guide for Depositors to Claim Refund

 

Introduction

The Central Registrar of Cooperative Societies (CRCS)-Sahara Refund Portal was launched by Union Home Minister and Minister of Cooperation, Amit Shah, on July 18, 2023. This portal aims to facilitate the refund process for genuine and legitimate depositors of four Sahara Societies. The first payment of up to Rs10,000 will be made through the portal to 1 crore investors who have deposited Rs10,000 or more. To ensure a smooth refund process, depositors need to follow a step-by-step guide for registration and claim submission on the Sahara Refund Portal. In this blog, we will walk you through the entire process, from registration to claiming your refund.

Eligibility Criteria for Refund through CRCS Sahara Refund Portal:

To claim a refund through the CRCS Sahara Refund Portal, depositors must meet certain eligibility criteria. The portal is specifically designed for genuine and legitimate depositors of the following four Sahara Societies:

a. Humara India Credit Cooperative Society Limited, Kolkata. b. Sahara Credit Cooperative Society Limited, Lucknow. c. Saharayan Universal Multipurpose Society Limited, Bhopal. d. Stars Multipurpose Cooperative Society Limited, Hyderabad.

If you are a depositor in any of these four societies, you may be eligible to claim a refund through the portal. However, it's essential to ensure that you meet the necessary requirements and have the required documentation ready for submission.

Required Documents for Claim Submission:

To initiate the refund claim process through the CRCS Sahara Refund Portal, depositors need to provide specific documents for verification. These documents are essential for proving the authenticity of the deposit and ensuring that the rightful claimants receive their refunds. The necessary documents to be attached while submitting a claim include:

a. Deposit Certificate/ Passbook: This document serves as proof of your deposit with the respective Sahara Society. It should contain the relevant information about your deposit, such as the amount deposited, account details, and dates of transactions.

b. Claim Request Form: The claim request form is a formal document that indicates your intention to claim a refund through the CRCS Sahara Refund Portal. This form may require details such as your personal information, contact details, and membership number with the Sahara Society.

c. PAN Card (if claim amount is Rs. 50,000/- and above): If the refund amount you are claiming is Rs. 50,000 or more, you will need to provide a copy of your PAN Card. This requirement is in compliance with income tax regulations for high-value transactions.

d. Aadhaar Seeded Bank Account: To receive the refund amount, you must have an Aadhaar-linked bank account. This ensures a secure and direct transfer of funds to the rightful claimant.

e. Membership Number: Your membership number with the respective Sahara Society is essential for authentication and verification purposes.

f. Aadhaar-linked Mobile Number: The mobile number linked to your Aadhaar should be provided to receive an OTP (One-Time Password) during the registration and claim submission process.

It's important to note that all the documents provided should be genuine and valid. Any discrepancies or falsification of information may lead to the rejection of the refund claim. Therefore, depositors must ensure that they provide accurate and verifiable details during the claim submission process.

By fulfilling the eligibility criteria and submitting the required documents, depositors can confidently proceed with the claim process on the CRCS Sahara Refund Portal. The portal's implementation aims to expedite the refund process and provide relief to the genuine depositors of the four Sahara Societies.

Step-by-Step Guide: How to Register for Sahara Refund Portal

Registering on the CRCS Sahara Refund Portal is a straightforward process. Follow these steps to complete the registration and initiate your refund claim:

Step 1: Access the CRCS Refund Portal

Using your web browser, go to the CRCS Refund Portal website. You can find the portal at the following URL: https://mocrefund.crcs.gov.in

Step 2: Click on "Depositor Registration"

Once you are on the CRCS Refund Portal homepage, locate and click on the "Depositor Registration" option. This will direct you to the registration page.

Step 3: Enter Your Details

On the registration page, you will need to enter the following details:

a. 12-Digit Membership Number: Provide your unique 12-digit membership number associated with the Sahara Society where you have made the deposit.

b. Last 4-Digit Aadhaar Number: Enter the last four digits of your Aadhaar number, which is a unique 12-digit identification number issued by the Indian government.

c. 10-Digit Aadhaar-Linked Mobile Number: Input the mobile number that is linked to your Aadhaar. This number will be used to receive an OTP (One-Time Password) for verification.

d. Captcha: Enter the characters shown in the captcha box to verify that you are a real user.

Step 4: Request OTP (One-Time Password)

Once you have entered all the required details, click on the "Get OTP" button. The system will send a one-time password (OTP) to your Aadhaar-linked mobile number.

Step 5: Verify OTP

Check your mobile phone for the OTP you received. Enter the OTP in the designated field on the registration page and click on the "Verify OTP" button. This step is essential for verifying your identity and ensuring secure access to the portal.

Step 6: Verify Aadhaar User Details

After successfully verifying the OTP, the portal will display Aadhaar user details such as your First Name, Middle Name, Last Name, Date of Birth, and Father/Husband Name. Review these details to ensure they match your Aadhaar information.

Step 7: Optional: Save Email (If Desired)

If you wish to receive notifications and updates via email, you can enter your email address in the provided field. Click on the "Save Email" button to store the email address.

Step 8: Provide Additional Details

On the registration page, you may be prompted to provide additional information. Fill in the required details accurately and proceed to the next step.

Step 9: Complete Registration

After providing all the necessary information and verifying your identity, your registration on the CRCS Sahara Refund Portal is complete. You are now ready to proceed with the refund claim process.

By following these steps, you have successfully registered on the CRCS Refund Portal, which allows you to proceed with your refund claim submission. Remember to keep your membership number, Aadhaar details, and OTP secure and do not share them with anyone to protect your account and claim information. The portal aims to streamline the refund process and provide timely refunds to genuine depositors of the four Sahara Societies.

Step-by-Step Guide: How to Claim Sahara Refund on the CRCS Portal

Submitting your refund claim on the Sahara Refund Portal is a crucial process that requires accuracy and attention to detail. Follow this step-by-step guide to ensure a seamless and successful refund claim submission:

Step 1: Login to the CRCS Refund Portal

1. Open your web browser and visit the CRCS Refund Portal at https://mocrefund.crcs.gov.in.
2. Click on the "Depositor Login" option to access the login page.

Step 2: Enter Your Details

1. On the login page, enter the last four digits of your Aadhaar number.
2. Provide your 10-digit Aadhaar-linked mobile number.
3. Enter the characters displayed in the captcha.
4. Click on the "Get OTP" button.

Step 3: Verify OTP

1. Check your mobile phone for the OTP received.
2. Enter the OTP in the designated field on the login page.
3. Click on the "Verify OTP" button to log in to your account.

Step 4: Access Your Account

1. After successful OTP verification, you will be logged in to your account on the CRCS Refund Portal.
2. You will see the Aadhaar user details displayed, including your First Name, Middle Name, Last Name, Date of Birth, and Father/Husband Name.

Step 5: Optional: Save Email

1. If you wish to receive notifications and updates via email, you can enter your email address and click on the "Save Email" button.

Step 6: Provide Additional Details

1. Fill in any additional details that may be required by the portal. Ensure that all information provided is accurate.

Step 7: Add Claim Details

1. Click on the "Add Claim" button to begin entering your refund claim details.
2. In the form that appears, enter the necessary details, including the deposit amount, date of deposit, and other relevant information.
3. If you have multiple refund claims, you can add them one by one by clicking on the "Add Claim" button again.

Step 8: Review Claim Details

1. After entering all the claim details, review the information to ensure its accuracy and completeness.

Step 9: Generate Prefilled Claim Request Form

1. Click on the "Generate Prefilled Claim Request Form" button to create the prefilled claim form.
2. The form will automatically populate with the claim details you provided earlier.

Step 10: Affix Photograph and Duly Sign

1. Print the prefilled claim request form.
2. Affix a recent passport-sized photograph of yourself on the form.
3. Duly sign across the photograph and the form to authenticate the claim.

Step 11: Upload Required Documents

1. Scan the signed claim request form.
2. Also, scan a copy of your PAN Card (if applicable, for claims above Rs. 50,000).
3. Go to the "Upload Documents" section on the portal and upload these scanned documents.

Step 12: Submit Claim Request

1. After successfully uploading the required documents, click on the "Submit Claim Request" button to finalize your claim submission.

Step 13: Note Claim Request Number

1. Upon successful submission, a Thank You page will display, and you will be provided with a Claim Request Number.
2. Note down this number for future reference and correspondence.

Congratulations! You have now successfully submitted your refund claim on the CRCS Sahara Refund Portal. Your claim will undergo verification and processing, and you will be notified via SMS/email about the status of your claim request. If approved, the refund amount will be directly credited to your Aadhaar-seeded bank account after 45 days from the date of a successful claim.

Remember to keep all the information and documents provided during the claim submission process secure and readily available for any future reference or communication. The CRCS Sahara Refund Portal aims to provide a transparent and efficient refund process for genuine depositors of the four Sahara Societies, and by following this guide, you are one step closer to claiming your rightful refund.

Frequently Asked Questions (FAQs) - Sahara Refund Portal

Q1: Who is eligible to claim a refund through the CRCS Sahara Refund Portal?

A: The genuine and legitimate depositors of the following four Sahara Societies are eligible for a refund through the CRCS Sahara Refund Portal: a. Humara India Credit Cooperative Society Limited, Kolkata. b. Sahara Credit Cooperative Society Limited, Lucknow. c. Saharayan Universal Multipurpose Society Limited, Bhopal. d. Stars Multipurpose Cooperative Society Limited, Hyderabad.

Q2: What are the required documents for claim submission on the Sahara Refund Portal?

A: To submit a claim on the Sahara Refund Portal, depositors need to attach the following documents: a. Deposit certificate/Passbook as proof of deposit. b. Claim Request Form, indicating the intention to claim a refund. c. PAN Card (if the claim amount is Rs. 50,000/- and above). d. Aadhaar-seeded Bank account details for direct fund transfer. e. Membership number with the respective Sahara Society. f. Aadhaar-linked Mobile number for OTP verification.

Q3: How can depositors verify the claimed data before submitting the refund claim?

A: Before submitting the refund claim, depositors can review and verify the entered claim details on the portal. Once all details are entered, they can generate a prefilled claim request form. Carefully review this form to ensure the accuracy and completeness of the information before proceeding with claim submission.

Q4: How will depositors know if their claim request is approved or not?

A: Depositors will receive notifications via SMS/email regarding the status of their claim request. The portal will communicate whether the claim has been approved or if any additional information is required.

Q5: How will the refund amount be disbursed to the depositors?

A: The refund amount will be directly credited to the Aadhaar-seeded bank account of the depositor. It is crucial to ensure that the bank account linked to Aadhaar is valid and active to receive the refund.

Q6: What is the timeline for refund disbursement after claim approval?

A: After a claim request is successfully approved, the refund amount will be credited to the depositor's Aadhaar-seeded bank account within 45 days from the date of approval.

Q7: Can depositors submit multiple refund claims?

A: Yes, depositors can submit multiple refund claims if they have made multiple deposits with the Sahara Societies covered under the scheme. The portal allows depositors to add multiple claim details and generate prefilled forms for each claim.

Q8: Is it mandatory to upload a PAN Card for all refund claims?

A: No, it is only mandatory to upload a PAN Card if the claimed refund amount is Rs. 50,000/- and above. For claims below this threshold, depositors do not need to submit a PAN Card.

Q9: What should depositors do if they encounter technical issues during the refund claim process?

A: If depositors face any technical issues or difficulties during the claim submission process, they can reach out for support through the portal's helpline or customer service channels. The contact details for support will be available on the CRCS Sahara Refund Portal.

Q10: Is there a time limit for depositors to submit their refund claims on the portal?

A: As of now, there is no specific information regarding a deadline for submitting refund claims on the CRCS Sahara Refund Portal. However, it is advisable for depositors to submit their claims as soon as possible to avoid any potential delays in the refund process.

Remember, depositors should carefully follow the guidelines provided by the portal and ensure the accuracy of information during claim submission. The CRCS Sahara Refund Portal aims to provide a transparent and efficient refund process for depositors, and addressing common FAQs ensures a smooth experience for all claimants.

Conclusion:

The launch of the CRCS Sahara Refund Portal represents a significant step towards streamlining the refund process for genuine and legitimate depositors of the four Sahara Societies. In this blog, we have provided a comprehensive guide to help depositors claim their refunds successfully. Let's recap the key points discussed:

1. Eligibility: The portal is accessible to depositors of the following four Sahara Societies - Humara India Credit Cooperative Society Limited, Kolkata; Sahara Credit Cooperative Society Limited, Lucknow; Saharayan Universal Multipurpose Society Limited, Bhopal; and Stars Multipurpose Cooperative Society Limited, Hyderabad.

2. Required Documents: Deposit certificate/passbook, claim request form, and PAN Card (if the claim amount is Rs. 50,000/- and above) are essential for submitting a claim. Additionally, Aadhaar-seeded bank account, membership number, and Aadhaar-linked mobile number are mandatory for verification.

3. Registration Process: The registration process involves entering membership and Aadhaar details, obtaining an OTP for verification, and completing the registration on the portal.

4. Claim Submission: Deposit holders need to log in to their account, add claim details, generate a prefilled claim request form, affix a photograph, and duly sign the form. They must then upload the necessary documents, such as the signed claim form and PAN Card (if applicable), to finalize the claim submission.

5. Important FAQs: Commonly asked questions related to the refund process, approval status, disbursement timeline, and technical support have been addressed to provide depositors with clarity and guidance.

It is crucial for depositors to adhere to the guidelines provided on the CRCS Sahara Refund Portal to ensure a smooth and successful refund claim process. Accuracy in providing information and submission of required documents are vital to avoid any delays or discrepancies. By following the step-by-step guide and understanding the FAQs, depositors can confidently initiate their refund claims and expect a transparent and efficient process.

We hope that this blog has been informative and helpful to all depositors seeking refunds through the CRCS Sahara Refund Portal. The government's efforts in establishing this portal aim to provide relief to depositors and expedite the refund process. By fostering transparency and efficiency, the portal strives to ensure that genuine depositors receive their rightful refunds promptly.

As we look forward to a seamless experience for depositors and a successful refund process, we encourage all eligible depositors to utilize the CRCS Sahara Refund Portal and claim their refunds with confidence. Together, we can navigate this process smoothly and witness a transparent and accountable system for refund disbursement.

The Sahara Refund Portal represents a significant step towards facilitating the refund process for depositors of the four Sahara Societies. With the step-by-step guide presented in this blog, depositors can navigate the portal with confidence, ensuring that they meet all the necessary requirements and submit their claims accurately. The transparency and efficiency of this portal aim to provide relief to depositors and expedite the refund process. By following the guidelines and providing the required documentation, depositors can expect a smooth and hassle-free experience.